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Google Rating
4.9
Based on 124 reviews
J&M Carpet Renewal
4.9
Carli Lefler
21:45 23 May 20
J&M cleaners was quick and efficient. Friendly service and a great value. Extremely happy with how the carpet and tile floor turned out when they were finished.
Briana Martini
20:37 23 May 20
I very much recommend these guys. Not only did they do a great job, but they nice & very good at making sure I knew exactly what I was paying for & how much. They worked with me to help make this as easy on my cats as it could be. They were great and I’m already planning on rehiring the next time I need my carpets cleaned.
Gabe Tetrault
02:33 20 May 20
Jason came out to clean our sofas after our puppy had a couple of accidents. He was on time (a little early, actually) and got the job DONE. The sofas are the cleanest they've been since we bought them. Best of all... No More Urine smell!
Nancy Fisk
22:42 16 May 20
Aaron Koch
19:30 13 May 20
Nicole Price
22:30 10 May 20
Great deal, carpets looking amazing! Highly recommend!!
Keyshia Everett
17:35 08 May 20
Teri Boese
02:50 08 May 20
On time and ready to go! Isaac displayed a professional attitude at the start. His carpet cleaning was spot on good and believe me there were a lot of spots. Thanks so much for a job well done. I will use your service in the future when needed.
Sapana Patel
18:32 06 May 20
Holy moly, they cleaned up my dog's mess I didn't think was possible to clean up. I'm amazed. Best part of my week so far. It was also the easiest process to go through. Also very friendly.
Maxime Viry
00:52 06 May 20
Lisa Baker
19:17 02 May 20
always professional and A+ quality work, great communication You will be glad you choose this company for your carpet needs.
Serol Turkyilmaz
17:08 01 May 20
Jason did a great work.
rent acenter
01:41 29 Apr 20
Luis Lopez Avila
20:20 27 Apr 20
Great work done by Jason! Carpet looks great, we are ready to move in!
Alecia Wallace
21:42 25 Apr 20
Isaac did a great job! Very curious and professional!
travis kissinger
21:00 25 Apr 20
John Cerqui
01:04 23 Apr 20
On time and professional. They did not charge for a stain they could not get out of carpet. Marmolium floors looked brand new.
Gio Siete
22:06 21 Apr 20
KENJI_684 I No KEA!!
18:09 21 Apr 20
Jeff Wells
19:25 20 Apr 20
We've gone with Jason to clean our carpets for the 4th time now, and each time he leaves with the carpets looking like new. We have 2 dogs and 2 cats, and you would never know after the cleaning!
Ella Marie Gallardo
20:08 18 Apr 20
Jason did an AMAZING job removing the pet stains on our carpet! I inquired about the company online in their website and a couple hours later Jason has already reached out to me with an exact quote plus 10% off discount for the services I wanted. Amazingly we had agreed to set up an appointment for the next day.The company also sends you reminder texts about your appointment and when the team is on their way to your house! How creative! Jason and Isaac was super friendly and professional, they both move really fast and got the job done in 1hr! Jason examined our carpet and stains so he knows exactly what products will need to be used. He also provided me with a lot of information and tips on how to make sure that the carpet lasts long. I highly recommend this company. Thank you J&M carpet renewal for your AMAZING service! I will definitely schedule an appointment soon for my hardwood polishing 🙂
christy pounds
18:32 16 Apr 20
Sweet friendly family oriented definitely will call them again.
Leen Lund
17:11 04 Apr 20
Professional, friendly and explaining cleaning process.
Katrina Shackelford
17:45 28 Mar 20
Richard Schmidt
19:27 27 Mar 20
Wow!! I couldn’t believe it. I called Jason with J&M Carpet Renewal And he said he could clean my rental unit same day! They showed up on time and cleaned the heck out of my carpets!! They only took 3 hrs to dry too! I HIGHLY Recommend them to anyone thinking of getting their carpets cleaned.
Kasey Sancewich
18:24 26 Mar 20
Mercedes Garcia
01:54 24 Mar 20
Julie Moreno
22:51 23 Mar 20
I googled carpet cleaning near me and this came up on google. I read a couple of reviews and tbh I thought they were too good to be real. Despite my first thought I called and booked it. He was out here the next day, which was absolutely great! Arrived and got to work. I loved how knowledgeable and thorough he was. He explained the treatment. I wanted the carpet to be as dry as possible, as it is in an area that is not well ventilated. I will definitely be calling him again in the future!!!
Allie Fox
18:57 23 Mar 20
J&M was absolutely wonderful. They were responsive, knowledgeable, friendly, and efficient! I would absolutely hire them again. Such an awesome team!
Joshua Goch
21:43 21 Mar 20
Juanita Latu
21:50 15 Mar 20
Jason did a FABULOUS job on our carpet! Slime, marker ink, blemishes were all taken out! Looks like new carpeting! I highly recommend J&M carpet Renewal! Thanks for all your hard work Jason!
david vess
05:58 15 Mar 20
great company and team! Will definitely use this company again. The owner was super focused on delivering an exceptional customer experience and they did a fantastic job!!! Highly recommended
Brandie Rogers
22:46 14 Mar 20
Tianna Larue
01:23 01 Mar 20
lisa baker
01:06 01 Mar 20
when I first called J & M Carpet, 1st I was pleased the phone was answered promptly, 2nd was over the top courteous, he promptly had me on the schedule, let me know when he was on his way and he did an amazing job. He explained everything to me and saved my carpet due to the recent loss of our family pet. I highly recommend this company and I will use him again. You will be happy with the customer service and the over the top spectacular work this business provides. You will be 100% satisfied.
Andrea Meyer
22:13 21 Feb 20
Arrived on time, went promptly r to work, were friendly and courteous and competent! I would definitely recommend!
Daniel Lopez
02:42 17 Feb 20
Dariane Brown
19:24 14 Feb 20
Brenna Hesch
20:22 10 Feb 20
Such great service and quality. My carpets look 100 times better!
Nancy Rothacker
00:23 08 Feb 20
Very knowledgeable giving us detailed information regarding the treatment. Respectful and enjoyable to work with. Our carpet looks brand new ! Highly recommend J&M Carpet Renewal for their work ethic and integrity !!!!!!!!!!!!!!!
abby peoples
18:38 04 Feb 20
Tom Duggan
19:38 03 Feb 20
Very friendly and they were able to come on the day we called. Great job on a location 5 floors up and with some pet stains, will certainly use again.
Matthew Whittingham
05:35 01 Feb 20
Had an awesome experience with these guys fast quality work and amazing service ! Would definitely use you guys again and recommend you guys.
Tami W
23:26 24 Jan 20
Teanna Lai
23:57 21 Jan 20
Wow I didn't think the carpets of this home could've ever looked so clean! I appreciated the prompt response and service Jason provided as well as Isaac who worked diligently to clean the carpets! He was friendly and his service went above my expectations!
Desiree Justice
02:22 19 Jan 20
Athene Britzman
01:21 19 Jan 20
Jason went above and beyond for us. Would highly recommend!
Alisa Novikova
00:49 17 Jan 20
Guys did great job with my carpet. Very satisfied. Recommend.
Alesia Kambouris
17:55 16 Jan 20
david hills
23:00 15 Jan 20
Great service. Made my carpets like new again. Definitely recommend!
Kenny Muller
16:47 13 Jan 20
Jason and his team are great. They are the true carpet cleaning pros of the PNW. Couldn't be happier with the results!
Hillary Juneau
00:35 12 Jan 20
Jason did amazing and would recommend this carpet cleaning service to anyone who has pets. He was very good at making sure we were satisfied before he left
Jamie Akers
05:25 07 Jan 20
I called this AM needed an EMERGENCY cleaning due to my 8yr old vomiting all over my living room, I received an immediate response and 1hr later he was cleaning my carpet and it looks amazing and smells good also
Marie Chella Vergara
20:16 06 Jan 20
Very Friendly and Efficient, I would use their service again and recommend to family and friends.
Armand espinosa
23:45 04 Jan 20
Ben Promson
22:07 28 Dec 19
If you want your carpet to look like brand new this guy doesn't mess around . The carpet looks and smells amazing and he did it fast, but no short cuts here .
Amanda Landry
19:21 23 Dec 19
Jason and his crew are some of the nicest people I have met, they went above and beyond on there service and were very welcoming to my dogs and children. They explained everything the did and made sure I knew what to expect, they also took out stains and tried many times myself to get out. I will use them every time in the future and highly recommend them to anyone!
Tasha Reece
19:47 17 Dec 19
They did a excellent and efficient job.Very friendly and would recommend them to anyone.
Tiffany Fegurgur
22:22 11 Dec 19
The team at J&M were wonderful. They showed up early (with premission of course), worked quickly and gave me back my clean carpets and couches. I will call them again when I need my carpets cleaned! Thank you!
Courtney Baker
06:12 08 Dec 19
Married As Fuck
01:20 01 Dec 19
I've had so many bad experiences with "carpet guys" it was refreshing to finally have a company punctual, very knowledgeable and with high integrity! I was extremely happy with the outcome it was a night and day difference! I highly recommend these guys...Tell'em Art sent you!
Sonja Hembree
03:40 26 Nov 19
Will for sure be getting my carpets cleaned by this company again! They were very nice, reasonable / amazing prices. They were fast and did a amazing job on cleaning our old dirty carpets! They also fixed our floor that was coming up and did a great job.
tarlyn fine
23:03 25 Nov 19
Mike Ramirez
22:45 23 Nov 19
On time, polite, knowledgeable and quick. Great job.
Andrew Watt
03:13 17 Nov 19
Jason explained everything in detail about the service and did a great job on my carpets and furniture.
Simona Aiworo
19:31 12 Nov 19
Daisy Ortega
00:37 12 Nov 19
Carpet looks amazing ! They did a wonderful job!!! They were able to come in quickly after I called and get it done. Would definitely recommend !
Patty Brandmaier
02:21 06 Nov 19
J&M Carpet Renewal is phenomenal. Jason and Isaac were expert, professional, knowledgable, timely, thorough, and a pleasure to do business with! Plus, 15 minutes after I sent my query, I had an answer and an appointment. They did an outstanding job! I could not have been more pleased and there was NO smell from the cleaning products they used. I highly recommend them - and not just for carpets, they also will clean tiles, grout, furniture and would engage them again for my next cleaning project!
Shae West
05:10 03 Nov 19
Very friendly and a reasonable price
Cheryl Boswell
22:00 29 Oct 19
Great job at getting stains out and getting the carpet clean.
Nadine Picard
01:01 11 Oct 19
Good communication. Nice guy! Great carpet cleaning.
jason B
20:47 10 Oct 19
The carpet had terrible dirt stains. They were done a lot quicker than I thought it would take, and the carpet looks a lot better than I thought was possible, just like new again.
Jesica Odongi
21:49 08 Oct 19
I had my sofas, areas rugs, carpet and hard wood floors Cleaned and they did an awesome job! I will definitely use J&M carpet renewal again.
Jenell Cook
20:28 08 Oct 19
Jason and team were professional, made sure my expectations were correct before starting the work and then did great work. They even came back to help fix a few extra pet stains.
Charlie Albright
03:01 04 Oct 19
Jessikah Cesena
23:37 27 Sep 19
I cannot say enough good things about J&M!! While searching for a local cleaner, they were the first ones I found and they already had amazing reviews, then when comparing them to other companies it was an easy decision. I had Jason come out this morning to clean the carpet of the rental I am moving out of and, hands down, this was the best experience I have ever had with any type of home maintenance! I recieved a notification when they were headed my way, they showed up exactly when I was scheduled and the whole house only took about an hour! Both specialists were very friendly, knowledgeable and professional. Jason even jumped in to help me move a TV I was struggling with while packing it in the car! Very thoughtfull and honest business that doesn't leave you feeling like you were gouged, and leaves your house looking great! I will definitely be recommending them to friends and family! Thank you guys for making this as painless as possible!
Gary Zimmer
20:07 26 Sep 19
Marilyn Zimmer
00:53 26 Sep 19
Went above and beyond. Great job!
Ben Dery
21:17 25 Sep 19
Jessica Beecher
21:14 21 Sep 19
Jason (the owner) was courteous, knowledgeable and provided us with quality work, quickly! He was upfront about pricing, and he obviously takes pride in his company and the work he provides. Spectacular job!
Jill Lessig
22:29 18 Sep 19
My carpets have never looked better!
Brandie Knaggs
02:02 07 Sep 19
Truly great carpet cleaning company here! They were reasonable, personable, and really out to make sure the customer is happy. They arrived on time and did a fantastic job cleaning the carpet! The next time we need carpets cleaned we'll be calling these guys!
GALINA Stoyan
00:31 15 Aug 19
Very professional and great job!!!!!
Tanya Roman
21:34 09 Aug 19
I highly recommend this hardworking bunch of professionals! My carpets looked every bit of their 30 years old before they came to clean and now they look like NEW! I’ll definitely be using them again in the future! A house full of toddlers and teenagers are no match for these guys! Worth every penny!
Mary Jiminez
08:38 09 Aug 19
Melanie Greene
16:33 08 Aug 19
They did a wonderful job cleaning some very dirty carpet. They arrived on time and then adjusted their schedule to accommodate the fact that we were moving out and the moving company had not removed all of the furniture yet. I would highly recommend them!
Liz Word
04:10 07 Aug 19
Excellent service! Warm and friendly from the moment I made our appointment to the time James packed up and left. The old carpets have a new life thanks to J&M!
Kaitlin Gibbs
18:20 31 Jul 19
Great experience. Easy, fast and over amazing!
Big Mac
04:08 28 Jul 19
Fast great pricing, great job. Brought are carpet back to life. Thank you .
Angie A
18:37 27 Jul 19
Showed up at agreed upon time, extremely professional and quick.Our technician is an awesome guy definitely will be using them again.
Cynthia Noble
00:28 25 Jul 19
Great experience. Showed up on time and did an excellent job. Very helpful.
Arlene Hultin
16:47 21 Jul 19
My carpets have never looked so clean until J&M was here! I was amazed. Outstanding friendly & cheerful customer service, too, along with their ability to remove stains!
Margie Vieira
21:34 17 Jul 19
Thanks for doing such a great job.
Jenny
00:06 17 Jul 19
Jason and his crew were great, knowledgeable, friendly and just super awesome!! I'd most definitely trust to have them come back!! Thank you guys!!
Kevyn Bounsone
23:40 13 Jul 19
Great service, knowledgeable, and very friendly. My sectional looks new again. Thank you!
Victoria Tupua
16:11 12 Jul 19
Jason's work on my carpets is impeccable. His attention to detail is very impressive. He literally worked magic on my very kid friendly carpets. My carpets look and smell amazing. I would definitely recommend J&M Carpet Renewal for all your carpet needs. I'm absolutely a very satisfied customer.
Joshua Arenson
17:46 29 Jun 19
Very fast communication and carpet cleaning. My carpets look and smell great and the technicians were friendly, clean, and professional.
T Yunker
19:57 28 Jun 19
Stephanie Diaz
18:37 26 Jun 19
Really awesome service! Jason is great! Considering I scheduled the cleaning appointment the day before, he was here on time, and got the job done in no time. Carpets look brand new, and he also cleaned my stone and grout restroom it looks great. Really friendly. Thank you for the awesome job!
joe khalil
22:59 22 Jun 19
I’ll start by saying that I have owned a carpet cleaning company in past and I do have an extensive experience in said field. With that being said, not a lot carpet cleaning companies that I have used were able to impress me. J & M checked all the boxes for me. Jason is highly knowledgeable, professional and honest. Great Job Jason! I was also very impressed with the equipment as well. My carpet is back to new condition wow. Thank you!
Daphne Spakowsky
18:21 22 Jun 19
I'm extremely impressed with Jason from J&M Carpet Renewal! I have two teens who trashed their carpet with slime, nail polish, etc. Jason got it all out of the carpets! Plus, my puppy chewed a hole in the middle of my carpet, but Jason patched it and it's perfect again! He used black lights to find where my dog went potty too. Yuck. But he treated and cleaned that too. Their prices are very affordable too.
Michael Jagielo
20:29 15 Jun 19
Outstanding work at an affordable price. State of the art equipment, fast and friendly service.
Jason Lacy
23:51 14 May 19
David Cross
21:13 14 May 19
Absolutely stunning, we have an English bulldog that had never experienced carpet before and there were stains I didn't think he could even get out but he did!!!! Place looks amazing the carpets are like new! He was also prompt and super friendly, this is a number I'll be giving to friends and family if they need their carpets cleaned!! Highly recommend.
Billy Heany
05:11 02 May 19
Great service, responsive on the phone and through email.Trustworthy guys!
Carma Porter
09:08 29 Apr 19
Great service and great results!!! Jason was so helpful and full of knowledge! See ya in 7 months!!!
Shikha Gandhi
05:37 22 Apr 19
Very happy with Jason's prompt service for full condo carpet cleaning. Jason is thorough professional, punctual, committed and the quality of his service is appreciable. I would reach to him for all carpet cleaning needs going forward!
Tina Roy
22:53 15 Apr 19
My carpet looks fantastic now! Thank you so much for coming so quickly to patch my hair dye debacle! I am so very happy!
Kate Falkenhagen
18:16 12 Apr 19
The service technician was very kind & knowledgeable. Prompt service. Highly recommend!
Qi Xu
01:40 12 Apr 19
Jay Whitebread
00:37 02 Oct 18
Awesome company! I've used J&M on multiple properties and they've done a great job. Always on time with a great attitude. They have gone to many of the properties I manage all over the Greater Puget Sound. 5 stars.
Jacob Witherbee
02:09 31 Jul 18
Terrific performance and customer service.J&M mate our move out less stressful. I will definitely refer a friend or family member when they need this service.
Brooke Conn
22:19 28 Jul 18
What a wonderful experience! Morgan was so helpful on the phone and was able to squeeze us in between jobs that day! Jason was pleasant, professional... worked hard and knows his stuff. Very pleased!
Jenna B
23:36 12 Jul 18
Jason at J&M Carpets was on-time, friendly, and did a wonderful job on the carpet! He genuinely loves his job which was so refreshing to see. I wish I would have called them first for a previous carpet cleaning, I could have saved half the price for better quality work! I will be hiring J&M Carpets again! They've got my business.
subharati ghosh
23:31 12 Jul 18
Bob Wiley
19:56 30 Jun 18
Great job correcting terrible installation by Home Depot.
Eric Stober
17:24 30 Jun 18
J&M carpet cleaning really did renew our 15 year old carpets on a very high traffic area- stairs! Jason was very through and reasonably priced- he was able to come over 2 days after I called his company! I will use J&M for many other services like area rugs and grout in all tiled area so 🙏 thanks!
Todd Clirehugh
22:03 27 Jun 18
I've got a new carpet guy now. Excellent work, comparable costs and great communication. Will use again
daniel anderson
21:26 18 Jun 18
Very excited about my new carpets free of pet barf and such ahhaha! A big thank you to J&M Carpet for getting in and out quickly and leaving me with a beautiful clean home!
Sebastian Wright
18:07 17 Jun 18
Did a great job fast and friendly!
Linda Juwvipart
19:43 16 Jun 18
Excellent service came within 2 days. Stayed until the very dirty exterior carpet was cleaned. Sent me before and after photos - pride in their workProfessional. Will use them again
tyler shawcroft
05:01 13 Jun 18
They did a great job! Very professional!
Shirlene McMurray
00:35 13 Jun 18
Wonderful job and customer service!
