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Based on 166 reviews
J&M Carpet Renewal
00:50 01 Sep 20
What a fantastic business! Our technician, Lucas, was so professional and helpful would 10/10 recommend him and J&M carpet renewal!!!
19:11 31 Aug 20
00:28 30 Aug 20
Staff very nice very responsive easy to deal with. Had my carpets steamed.
23:04 29 Aug 20
Jason and his team did an amazing job. They steam cleaned hardwood and tile floor along with sealing grout of the tile area. They arrived on time, did a very neat, clean & through job. Jason from the beginning was very responsive and quoted reasonable price. They kept up to their promised service as described. Will definitely have them come again.
17:09 26 Aug 20
19:57 19 Aug 20
My carpets have never looked better!
18:15 11 Aug 20
19:35 10 Aug 20
22:30 08 Aug 20
Jason was very friendly and professional. He was also very quick and efficient. Jason was also very informative and told us how everything works. I thought that was very cool. Will definitely use him again in the future. He did an amazing job, thanks again Jason!! Maybe one day you can do our carpets in Hawaii!!
20:32 08 Aug 20
Jason and his team did an amazing job from the first contact I had with them to get a quote. They were extremely responsive and we did a FaceTime call to get an accurate quote for all the areas we needed done. From the quote process to scheduling and to the actual work performed it was very easy and the team communicated with us the whole time. Would definitely recommend J&M to anyone looking for carpet cleaning, carpet stretching and/or hardwood floor cleaning.
22:07 07 Aug 20
We had a great experience with the J & M team. The customer service was top notch and they were super responsive. That's how they got the job in the first place. Super quick to respond to text and everything is very streamlined. Got confirmation texts/emails, auto-emails, etc. Easy to get in touch with. Overall great experience and recommend!
17:26 04 Aug 20
Super convenient rug pick up and delivery! Great communication and service.
22:31 03 Aug 20
Jason and crew were good problem solvers because they had to clean on the third floor of my mom’s condo building. They did a great job. The carpet looks wonderful and mom is very pleased. The process they used got the carpet looking better than ever before. It had been a long time since she had had it done. I was willing to pay a bit more because they knew what they were doing.
13:51 30 Jul 20
Super fast, great work and everyone is friendly. Highly recommend!
17:24 28 Jul 20
We live in an apt and needed both our living and bedroom carpets done. They cleaned both in no time paying special attention to our pet stains and providing great information on what they needed to do and why. We also got some of their professional pet stain spot remover with instructions on how to apply for future messes. Looking forward to trying that out. With their friendly and excellent customer service, I would pick up the phone again and have them out the next time we need our carpets done.
16:38 28 Jul 20
22:39 25 Jul 20
Very professional and my carpet looks and smells great. Thank you!
17:21 25 Jul 20
Great service, fast and efficient. J&M came out Thursday and cleaned the carpets. Beautiful job. However once dried, I saw that a couple of small stains had not come out. One was cat vomit (hair ball season) and another was a bit of metal transfer from a brass footing on an old musical instrument case, which we were sure would never come out. Jason came over today (Saturday) and in less than 10 minutes was showing me the now clean and stainfree areas. Left us some spot cleaner with instructions and was on his way. Perfect!
20:58 21 Jul 20
18:14 17 Jul 20
J & M did a great job. Communication was exceptional.
12:52 16 Jul 20
00:09 28 Jun 20
01:59 27 Jun 20
Jason is easy to communicate and work with. He managed to make the work done professionally within my tight schedule. He strives for the high quality and takes time to repair the bleached stain. I would highly recommend reach out to him for the service you are looking for!
02:02 25 Jun 20
19:16 24 Jun 20
Very happy with the carpet cleaning! The technician was friendly, thorough, and did an outstanding job. We will definitely call them again.
00:46 22 Jun 20
Jay was extremely professional and friendly. He explained what they were going to do with the products, after care and if any issues. Carpets look so much better after being in my apartment for 8 years. Great Job and thanks again!
00:52 21 Jun 20
20:57 19 Jun 20
21:21 15 Jun 20
Did a great job repairing a hole in the carpet our puppy chewed through on our stairs. Thoroughly cleaned the carpet to get residual soaps and pet accidents out.
04:38 15 Jun 20
20:10 13 Jun 20
23:33 12 Jun 20
18:43 09 Jun 20
Very courteous, easy to work with and quick!
18:04 09 Jun 20
Talk about life saver! I am a Real Estate Agent and needed a company to clean my client’s home with an incredibly short timeline. Jason answered right away and went out of his way to fit me in. The carpets turned out amazing, drastically different than before. Jason was also very reasonable with cost. I cannot recommend J&M Carpets enough! No need to call anywhere else, you have found the company that can help you!
01:10 09 Jun 20
21:57 04 Jun 20
04:07 03 Jun 20
Isaac and Lucas were amazing!!! The communication was outstanding, they answered all my questions, did a fantastic job, were very knowledgeable. I would use them and J&M Carpet again in a heartbeat.
02:02 03 Jun 20
20:08 30 May 20
00:07 28 May 20
Isaac and his coworker did a very good job to our utmost satisfaction. We are please to recommend them to anyone.
21:45 23 May 20
J&M cleaners was quick and efficient. Friendly service and a great value. Extremely happy with how the carpet and tile floor turned out when they were finished.
20:37 23 May 20
I very much recommend these guys. Not only did they do a great job, but they nice & very good at making sure I knew exactly what I was paying for & how much. They worked with me to help make this as easy on my cats as it could be. They were great and I’m already planning on rehiring the next time I need my carpets cleaned.
02:33 20 May 20
Jason came out to clean our sofas after our puppy had a couple of accidents. He was on time (a little early, actually) and got the job DONE. The sofas are the cleanest they've been since we bought them. Best of all... No More Urine smell!
22:42 16 May 20
19:30 13 May 20
22:30 10 May 20
Great deal, carpets looking amazing! Highly recommend!!
18:57 08 May 20
02:50 08 May 20
On time and ready to go! Isaac displayed a professional attitude at the start. His carpet cleaning was spot on good and believe me there were a lot of spots. Thanks so much for a job well done. I will use your service in the future when needed.
18:32 06 May 20
Holy moly, they cleaned up my dog's mess I didn't think was possible to clean up. I'm amazed. Best part of my week so far. It was also the easiest process to go through. Also very friendly.